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After Sales Service

The 7-star service enables global users to enjoy travel safety and green energy

Service Hotline

(Business scope: Power, Electric energy storage, Ship power)

EVE power has three authoritative certifications, "NECAS 5-star certification of national product After-sales service evaluation", "CTEAS 7-star Certification of after-sale service system perfection degree certification evaluation system", and "CTEAS 12-star level Certification of after-sales service". EVE power focuses on customers and constantly creates higher business value for customers.

EVE power has established more than 300 global service stations, with over 150 regional advisors, 50 professional support staffs and 14 spare parts warehouses, providing a global after-sales service.

After-sales Service Certificate

01
NECAS

The 5-star certificate of national product after sale service standard certification

02
CTEAS

CTEAS 7-star Certification of after-sale service system perfection degree certification evaluation system

03
CTEAS

CTEAS 12-star Certification of after-sale service system perfection degree certification evaluation system

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After-sales Service Tenet

Serve formost, let global users enjoy safe travel and green energy

After-sales service Concept

Professional and reliable personnel, intimate and rigorous service, for user satisfaction

After-sales Service Commitment

7*24hours for you

24hProvide solutions to common problems within 24 hours

15minService response within 15 minutes of the working time

72hProvide solutions to difficult problems within 72 hours

2hService response within 2 hours of the non-working time